CONTACT US
We’re Here to Help
Have a question about a fragrance, an order, delivery, return, or anything else related to your Zennova experience?
Our support team is here to assist you.
Whether you need help choosing a fragrance, want an update on your order, or have a question about our products, simply reach out to us through the contact details below.
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GET IN TOUCH
Customer Support
Email:
care.zennovaperfume@gmail.com
WhatsApp / Support:
+91 76672 30620
For faster assistance, you can contact us on WhatsApp regarding order-related queries, product information, delivery updates, and general customer support.
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OUR ADDRESS
Zennova
Registered / Correspondence Address:
1st floor, Bypass Road, Kolakusma, Dhanbad, Jharkhand – 826004
Near Shri Medical
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CUSTOMER SUPPORT
For assistance with:
* Order status and updates
* Product information
* Fragrance-related queries
* Shipping and delivery
* Returns and replacements
* Refund-related queries
* Damaged or incorrect products
* General customer support
Please contact us using the email address or WhatsApp number provided above.
When contacting us regarding an existing order, please keep your Order ID ready so that our team can assist you more efficiently.
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SUPPORT HOURS
Customer Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST
We aim to respond to customer queries as quickly as possible. Response times may vary during weekends, public holidays, promotional periods, or periods of high order volume.
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HAVE A QUESTION?
We’d love to hear from you.
Email us:
care.zennovaperfume@gmail.com
WhatsApp us:
+91 76672 30620
Our team will be happy to assist you.
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GRIEVANCE REDRESSAL
If you have a complaint or grievance regarding a product, order, delivery, payment, return, refund, or any other service provided by Zennova, please contact us through the support details provided above.
Please include your name, Order ID (if applicable), registered contact details, and a brief description of your concern so that we can review the matter efficiently.
Zennova will make reasonable efforts to acknowledge and resolve customer grievances in accordance with applicable laws and regulations.
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WE VALUE YOUR EXPERIENCE
At Zennova, every fragrance is part of an experience.
Your feedback helps us improve our products, services, and overall customer experience. If you have suggestions, feedback, or concerns, please don’t hesitate to reach out.
Zennova — Make Your Presence Unforgettable.
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CONTACT INFORMATION
Zennova
1st floor, Bypass Road, Kolakusma, Dhanbad, Jharkhand – 826004
Near Shri Medical
Support Email: care.zennovaperfume@gmail.com
WhatsApp / Support: +91 76672 30620
Last Updated: 28 September 2026
